Whether you’re in need of a brand new fireplace for your living room or you believe it’s time to have your boiler repaired, you’ll need to find a central heating engineer you can rely on to achieve the best possible results. As your home is likely your largest and most important investment, it’s essential that anyone who conducts work on your property is fully qualified and dedicated to achieving customer satisfaction. After all, if you end up hiring someone who isn’t as experienced as they make out to be, you may find yourself clearing up a costly, time-consuming and stressful mess.
With this in mind, it’s imperative to make sure any central heating engineers you hire to conduct installations, repairs and maintenance work on your home are reputable - but how can you make sure of this? While finding a plumbing and heating company you can trust may seem like a challenge, with the right advice it doesn’t have to be. There are many fantastic plumbing and heating companies all over the UK, so you’re bound to find a reputable engineer you can rely on for all matter of services. If the time has come to source a heating engineer in your local area, consider our top tips for finding the best of the best.
Top tips for finding local plumbers and heating engineers
At Gastech, we’re proud to employ only the best plumbers and heating engineers in Blackwood and beyond, meaning we know exactly what to look out for when finding professionals you can trust. If you’re looking for the best central heating services in South Wales, consider the following:
Ask for recommendations
When you’re looking for services you can rely on, word of mouth will be your most valuable resource. After all, while any company can promote itself using a professionally-designed website and the promise of exceptional customer service, it’s only the most impressive of services that will be recommended via word of mouth.
Before you hire a heating engineer, considering asking your friends, family and colleagues to recommend a company they’ve had a positive experience with - and if there are any they suggest staying away from. This is your opportunity to find out what level of service you can expect, and whether there’s anything you should be aware of before the project begins. If people you trust have received good customer service from a company, it’ll give you the peace of mind you need that they’re both reputable and reliable.
Equally, if there are any companies your friends and family have had particularly negative experiences with, it’s worth avoiding them. While you may not receive the same level of service, it’s simply not worth taking the risk.
Conduct a search online
If you don’t know anyone who has recently used the services of a central heating engineer, it’s time to take your search online. The Internet is an excellent and extensive tool and is one that the majority of businesses now use to promote themselves, so it’s worth having a browse even if you’ve been recommended a particularly promising company.
There are a number of websites dedicated to helping individuals find a trusted company, such as Which? Trusted Traders , so make sure you check such directories before settling on one. Once you’ve found a company you believe may suit your needs, there are a few things you should do.
Firstly, have a look through their website. If their website is full of spelling errors, blurry images or is simply difficult to navigate, it may be a sign that the company isn’t as dedicated to providing first-rate customer service as you’d hope. A good website is a sign of a professional and well-established company, so have a read through and make sure everything is as you’d expect.
Secondly, make sure the company’s website includes all the information you need to know about their services. If everything is a bit too ambiguous, it may be a warning sign. Their contact information should be clear, their service list should be easy to find, and they should have an “about us” page detailing how long they’ve been established and how much experience they have. If they don’t have this information displayed, it may call their professionalism into question.
As we touched on previously, word of mouth is an extremely valuable tool when finding a company you can rely on. However, if you don’t have this available to you, reading online testimonials is perhaps the next best thing. Testimonials and reviews written by previous customers will give you valuable insight into the level of service you can expect and whether or not the experience was generally positive or negative.
If there’s anything you should know about the company with regards to professionalism, value for money and standard of service, this is where you’ll have the opportunity to read all about it. While some heating engineers will have reviews and testimonials displayed on their website, remember to take these with a pinch of salt - no one is going to share a review that doesn’t put their staff in the most positive light! For honest and unbiased results, check Google reviews and the business’ social media pages.
Check what services they offer
As with any company you hire, it’s imperative to make sure they offer the services you need currently and may need again in the future. For instance, if you’re searching for a heating engineer who can fit a brand new boiler in your home, it’s advisable that you find an engineer who also offers boiler repair services. Equally, if you’re looking for a company to install a gorgeous new fireplace in your living room, you’ll need to be confident in their ability to offer maintenance services.
However, it isn’t just central heating systems that will be of benefit to you. Heating engineers tend to work alongside a team of qualified plumbers to ensure that all water systems are running smoothly, so it’s within your best interests to make sure your chosen company offers services related to heating and plumbing. After all, if you’ve hired a heating engineer to install underfloor heating yet you’re experiencing problems with your pipes, you’ll need a plumbing professional to take a look and resolve the issue.
Making sure you have a team of professionals qualified in the services you’re searching for is essential to achieving the best possible results, so make sure your chosen company offers everything you need before agreeing to hire them.
Make sure they’re an accredited company
No matter what service you’re looking for, it’s imperative to make sure that any heating engineer you hire has the necessary accreditations to complete the project safely and to the highest professional standards. At a bare minimum, your chosen company should be Gas Safe-registered and OFTEC-accredited, as these are two of the most reputable bodies monitoring the heating industries. In fact, it’s a legal requirement for all gas engineers operating within the UK to be on the Gas Safe Register, so you’ll need to make sure your chosen company can prove this before they begin work on your property.
If your chosen central heating company deals with boiler installations and repair services, you should also discuss what kind of warranty they can offer you. For instance, at Gastech, we’re proud to offer a 10-year warranty on all Worcester Bosch Greenstar CDi boilers so that our valued clients have total peace of mind in their new central heating system.
Ask for a free, initial quote
No matter what type of company you’re searching for, making sure you receive a free, initial quote before any work begins is absolutely essential. After all, the last thing you want is to be faced with an invoice that’s double the price you expected it to be, and to realise that you’ve gone way over your pre-determined budget. For this reason, it’s always advisable to make sure you discuss a quotation beforehand - this will give you the opportunity to compare prices with other companies in the local area and make sure you’re paying a reasonable fee.
Comparing quotes for boiler installations, power flushes and any other heating services is essential to making sure you don’t pay more than what you should, however, it’s generally advised that you don’t simply opt for the cheapest quote. If the company has a fantastic reputation and offers services at a lower cost to others in the local area, then great! However, don’t let price alone sway you - price is often a reflection of quality, and there is simply no point opting for the cheapest plumbing and heating company if you don’t receive a high standard of work.
Gastech: Professional heating and plumbing services for customers in South Wales
If you’re looking for dedicated heating engineers and plumbers near you, look no further than Gastech - South Wales’ leading plumbing company based in Blackwood. Whether you’re in need of a central heating power flush, oil tank installation or a brand new bathroom installation, we have the service for you. With a friendly and reliable team of professionals to hand, we’re a top choice of Gas Safe-registered company in South Wales and are proud to have helped residents in the local area keep their homes warm all year around.
To discuss our range of plumbing and heating services or for a free, initial quote, please don’t hesitate to get in touchwith us at Gastech today.